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Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.



  1. Where are you located?
    • Due to the Covid-19 pandemic and the spread of the delta variant, we are staying online-only for now. While we are not able to commit to a timeline for the opening of our brick-and-mortar location, we hope to see your faces in our Portland location by the end of 2021.
  2. What are your hours?
    • 24 hours a day, 7 days a week online.
  3. How do I contact you?
    • Visit our Contact Us page or send an email to



  1. If I find a book on your site, does that mean it's currently in stock at your store?
    • Not necessarily. If your order is time sensitive, please email us to confirm availability. 
  2. I received a co nfirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
  3. When will I get my book(s)?
    • For in stock orders we strive to ship them within 2 business days and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
  4. What if I need to return something?
    • Please review our return policies and contact us with any further questions.
  5. What forms of payment do you accept?
  6.  We accept credit cards (Visa, MasterCard, Discover and American Express.) Upon return to brick-and-mortar shopping, we'll happily accept cash. We do not accept personal checks. 
  7. How can I check the status of my order?
    • Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.